Know where every package you’ve sent is at so you can easily track if any problems with the package occur. Whenever a customer emails about the status of their order, it takes just 20 seconds to find the status and respond to their questions.
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Focus on the highest customer satisfaction by understanding where each individual is at, resulting in a better understanding of how well your shipping carriers are performing. Your overview allows you to track based on your shipping tracking numbers.
Keep customer satisfaction high
Focus on what matters: deliveries
Cut customer support tickets